Contact List of Customer Service Managers UK for Direct Outreach

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A contact list of customer service managers UK gives your business a direct route to the people responsible for keeping customers happy—and that makes them highly influential when it comes to operational tools, training, and outsourced support. If your product or service helps improve the customer experience, this is the group you need to be talking to.

But here’s the catch: not all B2B data is created equal. You might’ve used a list in the past that looked promising but led nowhere—bad job titles, missing info, or compliance worries that made it unusable.

This post will show you what a good list looks like, how to use it for real results, and why Results Driven Marketing is trusted by UK businesses that need reliable, role-specific data. With the right contacts in hand, you can run cold outreach that converts—by phone, email, or direct mail. Let’s break it down.

Why Customer Service Managers Are Key Outreach Targets

When it comes to improving customer experience, few roles are as central as the customer service manager. A well-targeted contact list of customer service managers UK gives you access to professionals who deal with daily customer challenges and influence key decisions about systems, tools, and service delivery.

Why They Matter

They manage frontline performance—from call centre teams to live chat and ticketing systems
They influence spend on CX tech, training, and support services
They report on KPIs like satisfaction scores, resolution times, and retention—so they care about improvements that show results

Job Titles to Target

Don’t just look for “Customer Service Manager”. Consider:

Head of Customer Experience
Service Delivery Manager
Service Operations Lead
Contact Centre Manager
Client Services Director

Sectors Where They’re Active

You’ll find customer service managers in:

E-commerce and retail
Utilities and telecoms
Logistics and distribution
SaaS and tech firms
Public sector and outsourced service providers

These are time-poor, results-driven decision-makers. Reach them with the right message, and they’ll listen—especially if it solves a real problem.

What to Expect from a Quality Contact List

A good contact list of customer service managers UK should be more than a spreadsheet—it should be the foundation for a high-performing outreach campaign. Whether you’re calling, emailing, or mailing, the right data makes the difference between conversations and crickets.

Targeting That Makes Sense

Segment by sector, region, or company size
Focus on roles with actual purchasing or operational influence
Match your list to your offer—for example, target logistics firms if you offer shipping support solutions

Key Data Fields You Should Receive

Full name
Job title
Company name and address
Email and phone (where available)
Sector and SIC codes (useful for segmentation)

Built for Compliance

The data should be screened against GDPR and CTPS rules so your outreach stays on the right side of UK marketing law. No grey areas. No risks.

Campaign-Ready Format

Delivered as Excel or CSV
Easy to plug into CRMs, email platforms, or diallers
Typically supplied within 24 hours of approval

A strong list helps you hit the ground running—saving time, reducing bounce rates, and putting your message in front of people who can act on it.

How to Use Your List for Maximum ROI

Once you’ve got your contact list of customer service managers UK, it’s all about how you use it. These contacts are valuable—but only if your outreach is structured, relevant, and well-timed.

Phone Campaigns

Ideal for direct discovery calls or product demos
Works especially well for training, SaaS tools, or support services
Use scripts that focus on pain points like long resolution times or staff turnover

Email Outreach

Launch a personalised sequence: intro, value, proof, call-to-action
Segment based on sector (e.g. retail vs SaaS) for stronger relevance
Track opens, replies, and engagement to refine messaging

Direct Mail (Yes, It Still Works)

Use printed letters, postcards, or physical invitations for high-value accounts
Especially effective when paired with follow-up calls or emails
Great for promoting events, product trials, or limited-time services

CRM & Automation Integration

Import the data into your CRM or email platform
Tag and segment for easier follow-ups or nurturing
Combine with lead scoring to prioritise the best-fit contacts

Good data becomes great when it’s used well—and when your outreach is backed by relevance, consistency, and clear value.

Mistakes to Avoid When Buying Data

Not every contact list of customer service managers UK is built for results. Some are rushed, poorly segmented, or just plain irrelevant. Here’s what to watch out for before you commit:

Buying Generic Lists with Vague Job Titles

“Manager” isn’t enough. You need customer service-specific roles
Avoid lists padded with admin or non-decision-makers

Ignoring Compliance

If the list isn’t GDPR and CTPS compliant, you risk fines and deliverability issues
Always ask how the data was sourced and how recently it was updated

Overpaying for Volume Instead of Relevance

Don’t be swayed by big numbers—quality trumps quantity
A focused list of 500 accurate records will outperform 5,000 generic ones

Poor Support After Purchase

Some providers vanish after they send the file
Look for a partner who offers guidance, custom quotes, and post-sale help

Avoiding these pitfalls means fewer wasted calls, better open rates, and a much higher chance of converting your data into real business.

How We Build Customer Service Manager Lists

When you buy a contact list of customer service managers UK from Results Driven Marketing, you’re getting more than just a spreadsheet—you’re getting carefully curated, high-quality data designed for outreach success.

Trusted Data Sources

We aggregate from top UK B2B providers:

118 Information
Thomson
CorpData

Rigorous 40-Point Quality Checks

Every list undergoes checks for:

Accurate job titles and role relevance
Up-to-date contact information
Compliance with GDPR and CTPS regulations
Clean formatting ready for CRM and email platforms

Fast, Secure Delivery

Delivered in Excel or CSV format
Password-protected and secure
Typically within 24 hours of order confirmation

Customisation to Fit Your Campaign

We tailor lists by:

Region and industry sector
Company size and turnover
Specific job titles or seniority levels

This process ensures you get data that’s both relevant and reliable—helping you start your outreach with confidence.

Why Choose Results Driven Marketing

If you want your outreach to customer service managers to succeed, you need a data partner who understands both the market and your needs. Here’s why Results Driven Marketing is trusted by UK SMEs for B2B data supply:

Over 12 Years of B2B Data Expertise

We know what makes data valuable—not just big lists, but accurate, targeted contacts that deliver results.

Tailored for SMEs

Our focus is helping small and mid-sized businesses get the most from their marketing budget without confusing jargon or hidden fees.

Fast Turnaround

Custom quotes typically sent within the hour
Lists delivered securely within 24 hours

Real Support, No Hard Sell

We offer honest advice about what you need, whether that’s a test batch or a full-scale list, and support throughout your campaign journey.

Choosing Results Driven Marketing means you get more than data—you get a reliable partner committed to your success.

How to Order Your Customer Service Manager List

Getting your contact list of customer service managers UK is simple and tailored to your needs.

1. Share Your Targeting Brief

Tell us:

Which sectors you want to target
Preferred regions or nationwide coverage
Company size or turnover
Specific job titles or seniority levels

2. Receive a Fast, Custom Quote

We’ll run a live count and send you a clear, no-obligation quote with pricing and delivery timelines.

3. Approve and Get Your List

Once you approve, your list will be securely delivered in Excel or CSV format, ready for your CRM or outreach tools.

4. Launch Your Outreach Campaign

Use the data to call, email, or send direct mail—backed by our support if you need it.

Have questions or want to get started now? Contact us for a quick chat or custom quote.

Frequently Asked Questions

Can I filter by industry or company size?

Yes. We offer filters by sector, region, firm size, and more to ensure your list matches your campaign goals.

How fast is delivery?

Typically, lists are delivered within 24 hours of order approval. Urgent requests can often be accommodated.

Is the data GDPR-compliant?

Absolutely. All our data complies with GDPR and CTPS regulations, so you can market with confidence.

Will I get job titles like Head of CX or Service Lead?

Yes. We include a variety of relevant titles such as Customer Service Manager, Head of Customer Experience, Service Operations Lead, and more.

What happens if contacts are outdated?

We maintain strict quality checks and offer replacements if the data accuracy falls below our standards.

Contact List of Customer Service Managers UK – Start Your Successful Outreach Today

Reaching the right customer service managers in the UK shouldn’t be a guessing game. With a tailored contact list of customer service managers UK, you can connect directly with the professionals who influence customer experience and operational decisions.

Whether you’re launching a new tool, training programme, or support service, having accurate, compliant, and targeted data is the key to campaign success.

Request Your Custom Quote
Buy email lists tailored for your outreach
Talk to Our Data Experts for advice and support

Let us help you turn contacts into conversations—and conversations into customers.

Results Driven Marketing

Helping UK SMEs reach more decision-makers with high-accuracy B2B marketing data
📍 Cobalt Business Exchange, Newcastle
📞 0191 406 6399
🌐 rdmarketing.co.uk

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